JKResponse

JKResponse is the unique Knowledge Management System where information retrieval is made possible as you are asking help from a Customer Service Professional.

JKResponse intelligently tracks the questions users are asking, and by using that intelligence guarantees single, cost-effective and consistent answer to the frequently asked questions about the products and services one might offer.

JKResponse has its own Multi-User Web-Based Content Management System, Content Topic Analyzer and Usage Reporting Tool. JKResponse is capable of supporting failover and scalable distributed architecture, tested for small to large organizations.

For more information please contact Sales at +1.703.662.3390 or sales@baghel.com.